FAQ
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Frequently Asked Questions
Petghor offers a wide range of pet products including pet food, accessories, toys, grooming supplies, and health care items for various pets like cats, dogs, and more.
Placing an order is easy. Browse our products, add your desired items to the cart, and proceed to checkout. Fill in your shipping details, choose a payment method, and confirm your order.
We accept various payment methods including credit/debit cards, mobile banking, and cash on delivery.
Delivery typically takes 3-5 business days within Bangladesh. However, delivery times may vary based on your location and product availability.
Yes, once your order is shipped, you will receive a tracking number via email or SMS that you can use to track your order on our website.
We accept returns within 7 days of purchase. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Please visit our Returns and Refunds Policy page for more details.
You can contact our customer service team by emailing us at info@petghor.com or calling +880 1602-144076. We are available to assist you with any queries or issues.
Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated on the latest offers.
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
Yes, we take your privacy seriously and use advanced security measures to protect your personal information. Please read our Privacy Policy for more details.